Technical Support Specialist
infinilink.com is a leading provider of ICT services, cybersecurity solutions, and internet & data services in Timişoara. We offer a wide range of services aimed at enhancing the performance and digital security of our clients’ ICT systems.
Role Description
This is a full-time on-site role for a Technical Support Specialist at infinilink.com located in Timişoara. The Technical Support Specialist will be responsible for system administration, network administration, providing technical support, troubleshooting, and ensuring customer satisfaction on a day-to-day basis.
Qualifications
- Proven experience in technical support or a similar role
- Technical Support and Troubleshooting skills
- System Administration and Network Administration skills
- Knowledge of Information Technology
- Experience with cybersecurity practices
- Analytical Skills
- Customer Support and Customer Satisfaction skills
- Excellent communication and interpersonal skills
- Ability to work in a team environment
- Experience with IT support systems and tools
- Experience in a similar role is a plus
- Technical certifications are beneficial (e.g. CISCO, Microsoft Certifications etc)
- Ability to work well under pressure and manage multiple priorities
- Customer-oriented mindset with a passion for delivering exceptional service
Extras
Joining our team as a Technical Support Specialist offers you the opportunity to work in a collaborative environment where your skills and expertise will be valued. You will have the chance to enhance your technical knowledge, develop your problem-solving abilities, and make a meaningful impact on our clients’ experience.
If you are looking for a challenging yet rewarding role in technical support, we encourage you to apply and be part of our innovative team.